WHONET and Excel troubleshooting

The export of WHONET analysis results to Microsoft Excel works well on most computers. On some computers there may be a problem.

For WHONET 2021, some of these problems have been resolved, so if you are encountering problems, you should update to the latest version which should resolve the compatibility problems for many users. For best compatibility with Microsoft Excel, we recommend using the version of WHONET (32 or 64-bit) which matches your version of Microsoft Office. You can find out which version of Office you have by clicking here.

If reinstalling WHONET does not solve the problem, we suggest that you try to "Repair Office from the Control Panel".

If the above steps do not solve the problem, please contact us by email for further assistance at help@whonet.org